Who maintains this page
This page is maintained by Hami Travel to answer common security and privacy questions about our website and inquiry process. It is editable project content, not an independent certification.
Trust & Privacy
How we protect the information you share.
Transparency about what Hami Travel collects through this website, how it is stored, and how to reach us with a privacy or security question.
What we collect
When you submit an inquiry, we collect the name, phone number, email address, selected service, and optional destination, travel date, and message you provide. We also record a timestamp and the page the inquiry came from so our team can follow up.
How your data is protected
Traffic to this website is served over HTTPS/TLS. Inquiry submissions are stored in our managed backend with row-level access controls — only authorised Hami Travel staff accounts can read or update inquiries. Public submissions are validated server-side and cannot modify internal fields such as status or notes.
How we use your data
We use the information you submit solely to respond to your travel request (flights, visa, Hajj & Umrah, hotels, transfers, holidays, corporate travel, or insurance) and to follow up about your booking. We do not sell your personal data. Communication may take place by phone, WhatsApp (+252 610 113355), or email.
Privacy requests & contact
To request access, correction, or deletion of your information, or to report a security concern, email info@hamitravel.com or message us on WhatsApp +252 610 113355. We aim to respond within 2 business days.
This page describes current practices and may be updated as our services evolve. It is not a legal contract and does not constitute certification by any third party.